Last updated: April 2025
01

Who We Are

Sierra Atlántica ("we", "us", or "our") is a relocation services company based in Uruguay. We help individuals, families, and companies relocate to Uruguay through a range of integrated services.

Sierra Atlántica Puntas de Santiago 1694, 11500, Montevideo, Uruguay
hola@sa.uy  ·  +598 98 150 915
sierraatlantica.com
02

What Data We Collect

We collect personal information when you interact with our website or services, including:

a) Contact and inquiry data

Name, email address, phone number, and any information you voluntarily submit through our contact form or consultation request.

b) Resume and employment data

If you apply to work with us through our Resume Drop form, we collect your name, contact details, and the CV/resume file you upload.

c) Account and membership data

If you register for the Sierra Club, we collect your name, email address, billing address, and payment information processed through PayPal. We do not store payment card details on our servers.

d) Event purchase data

When purchasing event tickets, we collect purchase details and, where applicable, your Sierra Club membership number to apply preferential pricing.

e) Usage data

We may collect non-personal browsing information (pages visited, time on site, device type) through analytics tools for the purpose of improving our website.

03

How We Use Your Data

We use the information we collect to:

  • Respond to your inquiries and consultation requests
  • Process and manage Sierra Club memberships and event purchases
  • Send transactional communications (booking confirmations, membership renewals)
  • Review job applications submitted through our Resume Drop
  • Improve the performance and user experience of our website
  • Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

04

Legal Basis for Processing

We process your data on the following grounds:

  • Contract performance: to deliver the services you have requested
  • Legitimate interest: to manage our business operations and improve our services
  • Legal obligation: to comply with applicable laws and regulations
  • Consent: where you have explicitly agreed to specific processing activities (e.g., marketing communications)
05

Third-Party Services

Our website uses the following third-party services that may process your data:

  • PayPal — payment processing for memberships and event purchases. Subject to PayPal's Privacy Policy.
  • Calendly — online appointment scheduling. Subject to Calendly's Privacy Policy.
  • Google — analytics and embedded reviews (Google Reviews). Subject to Google's Privacy Policy.
  • YouTube — embedded service testimonial videos. Subject to Google/YouTube's Privacy Policy.

We encourage you to review the privacy policies of these services.

06

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Specifically:

  • Contact form submissions: up to 2 years
  • Job applications: up to 12 months, unless you are contacted for a role
  • Membership and transaction data: for the duration of the membership plus any legally required period
07

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict certain types of processing
  • Request a copy of your data in a portable format
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at: hola@sa.uy

08

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. All payment transactions are processed via PayPal's secure infrastructure and are not handled directly by our servers.

09

Cookies

Our website uses cookies to ensure basic functionality and to analyze site traffic. You may control cookie preferences through your browser settings. We do not use cookies for advertising or cross-site tracking.

10

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Sierra Atlántica hola@sa.uy  ·  +598 98 150 915
Puntas de Santiago 1694, 11500, Montevideo, Uruguay